Work we have shipped.
What each client asked for, what we built with them, and what it changed. Written from the engagements themselves, not from a capability list. Every number here is measured, or it is not here.
Talent CarriageAI engineering · HR shared services · India
The voice agent that writes the ticket while you talk
Talent Carriage runs HR for more than fifty companies. We built the voice co worker that answers the support line at any hour, in Hindi, English or both at once, and has the ticket written before the caller hangs up.
- Tickets needing no correction, and counting
- 70 of 71
- Specialist teams it routes to
- 8
Status: Live since August 2026
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Product development · Proptech · Australia
Rebuilt in under four months, live to millions the whole time
view.com.au is the number three real estate portal in Australia. We have engineered with them since 2019, starting with one data integration and ending up inside the platform, the mobile apps and the analytics.
- Avesta engineers on the account
- 7 to 48
- Uptime since 2019
- 99.99%
Engagement: 2019 to today, ongoing
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AI engineering · Life insurance · Australia
They stopped choosing which calls to hear
Life Insurance Direct sells life cover on the phone. We built the system that reads every one of those calls, scores both sides, and hands the team a review queue in risk order instead of a sample.
- Calls read, both sides, 16 Apr to 10 Aug 2026
- 9,218
- Checks on every call
- 26
Status: Live in production
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Product development · Industrial IoT · 50+ countries
Every machine variable, in 50+ countries, live
Lineomatic builds book making machines and installs them at customer sites in more than 50 countries. All the machine data stayed inside the PLC on the shop floor. We built the platform that got it out, on desktop and mobile, with their customers seeing their own machines too.
- Gateways deployed
- 380+
- Metrics a second at peak
- 60K+
Engagement: 2020 to 2023
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OnlyFactsAI engineering · Climate data · Australia
The climate agent that will not answer from memory
OnlyFacts publishes the Australian climate data newsrooms quote by name. We built the agent that answers readers in plain English, grounded in a live query and cited every time.
- Data tools, one per view
- 190
- Weeks to a working pilot
- < 3
Status: Live in production
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Exam services providerProduct development · Higher education · India
15 million answerbooks digitised, 100% recorded uptime
A long established examination services provider asked us to take university exam evaluation off paper. No scanner on the market took an A3 answerbook without cutting the spine, so we built one, and the cloud platform behind it.
- Answerbooks processed
- 15M+
- Custom scanners deployed
- 3,000+
Engagement: 2014 to 2024
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AI engineering · Funds management · Australia
The fund assistant that will not guess
India Avenue gives investors a considered way into India. We built the assistant that answers their investors at any hour, using only the fund documents, with a source every time.
- Questions it had to pass
- 50
- Of answers from approved documents
- 100%
Status: Live in production, as the Avenue Virtual Assistant
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Exam services providerProduct development · Examination logistics · India
10 million hall tickets delivered. Zero bugs reported
The same provider asked us to put hall ticket delivery online. Candidates across more than 10,000 schools download their own ticket ahead of a session. An exam date does not move, and demand lands in one window.
- Hall tickets delivered
- 10M+
- Hall tickets in one session
- 1.8M
Defects: Zero bugs reported
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AI engineering · Board advisory · Australia
The knowledge assistant that never leaves
CHAIRS Global collects frank advice from company chairs worldwide. That collection is the business, so we built the assistant that answers members entirely inside an AWS account they own.
- Chair personas stress tested
- 7
- Individual Chairs identified
- 0
Status: Live in production, as AskCHAIRS
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Vehicle logistics groupAI engineering · Vehicle logistics · India
Five document jobs, one way of working
Three departments were reading documents and typing what they found into spreadsheets. We built one system that reads them, applies each team’s own checks, and marks anything that looks wrong.
- Document jobs on one pipeline
- 5
- Teams: operations, logistics, finance
- 3
Status: Built and demonstrated. Not live yet.
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Facing something similar?
What clients say
In their words.
01 / 04
Before Metricsense, checking calls was a manual process: we selected files for review. Now the platform analyses every call, and we review by risk. It has identified customer experiences we would not have picked up before, and it lets us scale our quality assurance program without increasing headcount, with our team still the human in the loop. It helps us protect our customers, our business and our agents.
Russell Cain
Founder and CEO, Life Insurance Direct