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Product development · Higher education, examination assessment · India

Exam services provider

15 million answerbooks digitised, with 100% recorded uptime since launch.

A long established examination services provider asked us to take university exam evaluation off paper. We engineered with them from 2014 to 2024, and the Digital Assessment System served four universities with 100% recorded uptime.

At a glance

Engagement
2014 to 2024
Served
4 universities, 1,000+ assessors at once
Avesta team
Hardware, platform and DevOps engineers
Scope
Custom hardware, cloud platform, 24/7 DevOps

What changed

What changed

Before

Results waited on trucks and hand tabulation.

Now

A marked answerbook reaches the university as data, with nobody re keying it.

Answerbooks processed
15M+
Recorded uptime since 2020
100%
Custom scanners deployed
3,000+
Answerbooks a month at peak
1M+

The ask

University evaluation ran on paper. Millions of physical answerbooks had to be moved, stored and tabulated by hand, which held up results and cost money at every step.

Two things blocked digitising it. No scanner on the market took an A3 answerbook without cutting the spine, and every university marks to its own rules.

What we built

The scanner nobody sold

So we built one. We designed, prototyped and manufactured an A3 scanner that digitises an answerbook without cutting it, which keeps the original intact. More than 3,000 of them were deployed on premise at client sites, feeding scans into the cloud platform.

  • Hardware we had to make ourselves

    No scanner on the market took an A3 answerbook whole. We designed, prototyped and manufactured one that scans without cutting the spine. Over 3,000 were deployed on premise at client sites.

  • A platform built to take peak load

    More than 10 microservices run on AWS ECS, with Lambda handling background work. S3 holds the images, RDS for PostgreSQL holds the structured data, and SQS moves messages between services.

The method

How the workflow runs

  1. 01

    Operators scan answerbooks on our own hardware, on premise at the university.

  2. 02

    A quality control module lets checkers pass or fail each scan.

  3. 03

    Passed scans upload to secure S3 buckets.

  4. 04

    Authorised assessors log in and mark the digital answerbooks on demand.

  5. 05

    The system collates the marks and exports results to the university.

What it changed

How it grew

One university at launch in 2020, a second in 2021. By 2022 the platform carried more than 1,000 assessors at once through peak examination periods. Two more universities came in 2023, and throughput reached a million answerbooks a month. 2024 passed 15 million answerbooks in total.

System uptime
100% recorded since July 2020
Answerbooks processed
15,000,000+
Data under management
70+ TB
Peak throughput
1,000,000+ a month
Assessors at once
1,000+
Universities served
4
Scanning centres
300+
Custom scanners deployed
3,000+
Microservices
10+

Who it served

The end customers the platform served

State examination boards

  • Assam Board
  • Bihar Board
  • GSEB, Gujarat

Recruiting boards and universities

  • KPSC, a state recruiting board
  • ICAI, qualification exams
  • RGUHS and MUHS, medical universities

Built to last

Why it keeps working

Recorded uptime has been 100% since July 2020.

  1. 01

    Watched

    Prometheus, Grafana and CloudWatch watch the system.

  2. 02

    Shipped without downtime

    GitLab CI/CD ships zero downtime releases, and the Electron marking app updates over the air.

Beyond this client

The job transfers

The same problem turns up well beyond this one client. These are the teams it fits.

Anyone assessing at scale

  • Examination boards
  • Professional qualification bodies
  • Universities and recruiting boards

Anyone whose process starts on paper

  • Insurance claims
  • Government records
  • Any workflow where the original must survive