Platform and DevOps

CI/CD, observability and infrastructure that is ready for the day the traffic arrives.

Pipelines with quality gates, monitoring that wakes someone up before a customer notices, and infrastructure built for the peak rather than the average. Open source first, so you own it and can run it.

See it in our work

At a glance

Clouds
AWS, GCP, Azure or on premise
Measured by
DORA metrics
Handover
Runbooks your team can take over
Existing pipelines
Diagnosed, then fixed

What it covers

Delivery that holds at the peak.

  • CI/CD with quality gates

    From commit to production in under an hour, with tests, architecture rules, visual regression and mutation checks in the path.

  • Observability

    Prometheus, Grafana and CloudWatch or their equivalents, alarms on the things that matter, health checks on periodic jobs.

  • Infrastructure as code

    AWS, GCP or Azure, or your own hardware, defined in Terraform and reproducible. Thousands of cloud assets managed without hand edits.

  • Built for the peak

    Load tested against the largest day on record before each one, with zero downtime releases so the peak is never a reason not to ship.

How we do it

The pipeline comes before the first feature.

  1. 01

    Pipeline before feature

    The first thing that ships is the pipeline. Every feature after it rides the same gates.

  2. 02

    Open source first

    Prometheus over a paid black box, Terraform over console clicks. Tools that last, that you own, and that do not lock you to a vendor.

  3. 03

    On call that is honest

    Alerts tuned so the ones that fire mean something, a roster, and a runbook. 24 hours a day, every day of the year, where the client needs it.

  4. 04

    Measured by DORA

    Lead time, deployment frequency, change failure rate and time to restore, reported at every milestone.

What you get

Reproducible from a clean account.

  • A CI/CD pipeline with quality gates, on your accounts
  • Infrastructure as code, reproducible from a clean account
  • Monitoring, alarms and dashboards on the metrics that matter
  • Load test results against your peak
  • Runbooks and an on call arrangement your team can take over

Where we have done it

Real engagements, named.

Questions

Questions we get asked.

Do you do managed operations?
We build it so your team can run it, and we run it alongside you for as long as you need. Several clients have kept us on call for years.
Which cloud?
AWS most often, GCP and Azure where the client is already there, and on premise where the data must stay. The pipeline and monitoring are the same shape on all of them.
Can you fix a pipeline someone else built?
Yes. A diagnosis of the pipeline is part of the thirty minute repository diagnosis. Slow, flaky or gate free pipelines are the most common finding.

What clients say

In their words.

01 / 04

Life Insurance Direct
Before Metricsense, checking calls was a manual process: we selected files for review. Now the platform analyses every call, and we review by risk. It has identified customer experiences we would not have picked up before, and it lets us scale our quality assurance program without increasing headcount, with our team still the human in the loop. It helps us protect our customers, our business and our agents.

Russell Cain

Founder and CEO, Life Insurance Direct

Also under product development

Where it leads next.

All of product development

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